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FAQ's

What are BJ eInterio's service offerings?

BJ eInterio offers Interior Designing Services on Turnkey contract basis or Consulting contract basis.

What does a Turnkey Contract mean ? How does it benefit me as a Client?

What is a Consulting Contract ? In which circumstances is it beneficial?

BJ eInterio shall provide only the designs, and shall not be responsible for the work done by vendors. Client shall be free to hire vendors and use material of their choice. This mode is helpful when Client has contacts with agencies like Carpenters, Painters, etc. and wants micro involvements in all aspects like procurement of material, supervision, coordination amongst different teams, etc.

How do I get started ? What are the steps involved?

Below are the steps involved

  1. Fill up the enquiry form (hyperlink) and submit it online. BJ eInterio shall revert to you with an estimate for cost and time for your project.
  2. You will have to sign up by paying a “Commitment Amount”, after which a whatsapp group is created on which indicative images are shared and based on your choices from these images, the customized designing starts.
  3. After, designing is frozen, material selection shall be done at site or at agency showrooms as applicable.
  4. Once designing and material choice is done, BJ eInterio shall true-up the estimate (in point no. a) abov and provide you project plan mentioning the date, activity milestones and the payments to be done.
  5. That’s it ! You can go on making payments as mentioned, and verifying the project progress and watch the transformation happening.

BJ eInterio shall be happy to address your querries and concerns all this while.

How are payments spaced during the progress of the project ?

Payment amounts are fixed based on the further payments to vendors for materials, services etc. The timings is generally every weekend, so that activities related to the project do not hamper your professional commitments.

Does BJ eInterio offer any warranty for its services?

Yes, BJ eInterio provides warranty which is different for the various aspects involved. For eg.: LED light fittings have a free replacement warranty of 2 years, carpentry work carries a warranty for 5 or 10 years depending on the material being used. Warranty terms are clearly and separately mentioned as part of the Cost estimations.

At which stage can we see designs for our property?

Customised designs for your property are prepared and shown to you after sign-up and payment of the Commitment Amount.

Will BJ eInterio give me the total cost and time estimate before the start of the project?

Yes, BJ eInterio gives the final cost after the designing and material freeze, but before the start of the on-site work. This cost and time estimate are a commitment from BJ eInterio.

During the designing process, what if we do not like the designs proposed?

Designing is the most critical part of the process and we have detailed discussions with you and share indicative images on the whatsapp group based on the discussions. Based on your choices from the images, we make specific design alternatives for you considering practical constraints like, room dimensions, directions, position of pillars / window, etc. These drawings are explained and discussed with you and appropriate changes are made.

With all these interactive steps involved, there is no chance that you do not like the designs. We have not had a single case since our inception, where our Clients have not like our designing despite multiple rounds of discusions.

Does BJ eInterio offer any warranty for its services?

Yes, BJ eInterio provides warranty which is different for the various aspects involved. For eg.: LED light fittings have a free replacement warranty of 2 years, carpentry work carries a warranty for 5 or 10 years depending on the material being used. Warranty terms are clearly and separately mentioned as part of the Cost estimations.

With all these interactive steps involved, there is no chance that you do not like the designs. We have not had a single case since our inception, where our Clients have not like our designing despite multiple rounds of discusions.

What is my role in ensuring that my project is completed within the agreed budgets and timeline?

Any design or material changes after the start of on-site work is likely to increase cost and delay the timelines. At the designing stage itself, please ask questions and convince yourself for the suitability of the design and material being used. From our side, please be assured that we shall propose only those designs and materials that shall be suitable for your use – this is just a question of your buy-in on the same.

Does BJ eInterio visit site and give me an cost and time estimate before we sign up?

For the purpose of the first estimate, no site visit is generally required. A layout diagram mentioning dimensions and a small telephonic discussion with you on your requirements, is enough for us to give the first estimate. Post sign-up, our visit to the site shall necessarily happen.

How does BJ eInterio charge for its Designing and Co-ordination fee?

BJ eInterio charges for its designing and co-ordination services separately as the last item in the Estimates working. This is to give you a transparent picture of our charges and the cost of materials and services for your project separately.

How frequently do BJ eInterio officials visit site during the designing and execution process?

We are in continuous touch with our team working at site through phone and whatsapp. We also visit site regularly as required. Generally, site visits are less in the initial phase and the frequency increases as the project approaches completion.

Does BJ eInterio take contracts for Commercial properties as well ?

Yes, we take contracts for Offices and Commercial properties as well. Please click here (hyperlink for Offices) for a vdo of some of our assignments.

Does BJ eInterio accept contracts of smaller properties as well?

Yes, we accept contracts for smaller properties as well, as long as it for the entire house.

Does BJ eInterio take partial contracts (part of the house only) as well ?

Nope. We do not take contracts for partial houses.

I need to get my flat / bungalow renovated. Is it advisable for me to stay there and get work done?

Generally, it is far more advisable to shift out for a few months. The main reason is that the entire project can be completed way faster as we can have multiple team working parallelly on different aspects. Also, since the project gets completed faster there would be bit of comparative cost saving. If you continue to stay in the same place, the noise and dust shall trouble you and the entire family so much so that the additional cost of shifting out and shifting back in would also get justified.

Does BJ eInterio offer EMI based payments ?

Nope. We can, instead, connect you with agencies who offer personal loans which you can repay in EMIs.

Does BJ eInterio assist in material selection as well?

Yes, very much. Generally, one or two visits, spanning 4 hours each is enough to complete entire selection. Incase if Client wishes to visit some more showrooms or wants to explore more options, Client is welcome to visit different places and shortlist. We can visit once and do the final selections.

Can I choose material / services from vendors other than the preferred vendors of BJ eInterio?

Yes, you can. However, the responsibility of after sales-services, if any, shall be with the Client.

Can I terminate the contract with BJ eInterio in between?

Yes, you can. A contract can be closed by either parties. However, the final bill from BJ eInterio shall be based on costs incurred including advance payments made, if any. However, based on past experience, it is very unlikely that there would be a situation to foreclose a project.

What are the important points which shall ensure my project completion within the budget and timelines?

The following points shall greatly contribute to the project moving as per plan:

  1. Ensure there no changes to the design or materials once the on-site project execution starts.
  2. Incase, if you are unsure of any design or material, please ask questions and convince yourself with the suitability of the design and materials. Please be assured that we shall propose only those designs and materials which shall be best suited for the intended use.
  3. Please ensure payments on time. This is a very critical aspect, as back-to-back payouts are planned. Any delay in receiving a payment may disrupt connecting onward payments.
  4. Please clear decision items, if any, pending from your side. Incase if you need any support, please reach out to us.
  5. Important point to be noted is that once a project gets de-railed, it is tough to re-track it since, most teams have their further engagements planned on other projects.
    Also, every day of delay adds to the project cost without a value addition.

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